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Actionstep offers Office 365, Gmail, and SMTP mailboxes. These can be setup to be available to single users or for use by all users in a system.

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System Mailboxes

System mailboxes can be utilized by any user in your system.

Info

https://actionstep.zendesk.com/hc/en-us/articles/1500000057001-Setting-up-System-Mailboxes in Actionstep Help Center

Hands-on

  •  Configure a system mailbox.

 

Personal Mailboxes

Personal mailboxes are mailboxes for individual users.

Info

https://actionstep.zendesk.com/hc/en-us/articles/1500000056161-Setting-Up-Personal-Mailboxes in Actionstep Help Center

Hands-on

  •  Configure a personal mailbox.

 

Continue to

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Compose Email Screen =>