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Often this is the result of paying the firm's own bills from Trust but not moving the money from the Trust Account.
For more information how to process transactions relating to firm's interest in trust, please refer to this page
Trust receipts
Your system will come with a pre-loaded trust receipt though you can load up your own receipt template. Note that if you do change the template previously entered receipts will still use the same receipt template unless you regenerate it.
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