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Is the Office Plugin Compatible with Mac OS?
The Office plugin is currently not compatible We've created an integration with Office 365 for Mac users. This allows you to open documents from your documents screen in Office365 online.
How do I edit MS Office documents in Actionstep?
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If you are trying to open a document in a matter by selecting Open > MS Office and nothing is happening, below is a troubleshooting technique that has been shown to resolve similar issues.
To fix this, close all Chrome browsers and open run command (WindowsKey+r)
Enter %USERPROFILE%\AppData\Local\Google\Chrome\User Data\Default\Preferences
Select Ok
Open the Preferences file in NotePad
Select Format > Word wrap
Search for protocol_handler (ctrl + F)
after excluded_schemes, remove everything from the first curly brace to the last curly brace before "rappor"
something like {"afp":true,"asup":false,"data":true,"disk":true,"disks":true,"file":true,"hcp":true,"javascript":true,"mailto":false,"ms-help":true,"news":false,"nntp":true,"shell":true,"snews":false,"vbscript":true,"view-source":true,"vnd":{"ms":{"radio":true}}}
after removing that, save the file
open up Chrome and Actionstep
Attempt to open a doc from the Documents screen