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Overview

Within Actionstep there are multiple ways to make or receive a payment for an invoice. Debtor Receipts & Creditor Payments

In Purchases you will need to select the invoices you are paying and the amount, your payment will then total itself.

In Sales it is possible to receive payments from a client and leave them unallocated (allowing for a deposit process), so the amount is entered prior to allocation. 

 

Understanding the Two Step Payment allocation.

Actionstep has a two step process which runs in the back ground when you make/receive a payment.

The payment will process one side as bank and the other side as a deposit or payment account.

The allocation will pull from the deposit or payment account and process the other side to the AP or AR account.

 

 

Receiving a Payment - Sales

Once a payment is received from a client, entering the payment and creating a receipt for that payment in Actionstep are both quick procedures.

 

Entering the Payment

In Actionstep you can either enter payments individually, or you can enter multiple payments made by different clients for different invoices, all at the same time.

 

Entering individual payments can be done two ways:

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Through the Invoice list screen

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Accounting > Billing (Sales) > Tax Invoice > Create Payment > Select the client > Enter the payment details next to the corresponding invoice > Post

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To enter multiple payments at once:

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Accounting > Billing (Sales) > Tax Invoice > Create Payment > 'Paid by/to' - Multiple Payments > Enter the payment amounts below > Post

Editing or Deleting a Payment

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Accounting > Billing (Sales) > Deposits > 'Page' icon in the left-most column > Edit Payment

A payment can only be edited or deleted if the Bank Reconciliation has not been done.

In cases where a Company is on a Payments Basis for GST and the return has been filed, this option will not be available.

Where the payment was processed with multiple participants, you will need to edit each individual transaction if required (ie: incorrect date).

 

 

Editing a Payment Allocation

At times you may find the need to Reverse or Edit an Allocation of a payment.

Instances where this may occur are:

When a client had paid too much at an earlier date and now has invoices to apply the payment to.

Where your Supplier may allocate your payment to the wrong invoices and you need to get your reconciliation in line.

It is also very helpful when fixing data entry errors - if your invoice is locked because of a payment; you can un-allocate the payment, fix the invoice, re-allocate the payment.

In cases where a Company is on a Payments Basis for GST and the return has been filed, this option will not be available.

 

Printing a Receipt

Once you have created the payment you are able to print a receipt for it.

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 Accounting > Billing (Sales) > Deposits > Image Removed Page icon next to the deposit you are wanting to receipt for > Print receipt.

When printing a receipt you should be able to reply on a correctly setup template to display all the values you need but if you want to note something that is not captured in the receipt template then you can choose to download the template to a word document where you can alter it before sending it to the client. 

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Info

See updated article in Actionstep Help Center: https://support.actionstep.com/hc/en-us/articles/360001692687-Client-Receipts