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Yes you can. If you have Outlook 2013 on Windows then you can install an Actionstep add-on that will display your matters directly inside Outlook allowing you to upload messages and attachments and to record time against the matters. If you are using another email program, then you can forward messages into the matters in Actionstep. See E-mail for more info.
Can I use the plugin on more than one machine? Example: Work computer, home computer etc.
The current implementation of our API is limited to 1 active authorization token per user at any one time. As such you can only log into the plugin on one PC.
Office plugin is not working on my Office 2010 / Web version of Office
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If you are trying to open a document in a matter by selecting Open > MS Office and nothing is happening, below is a troubleshooting technique that has been shown to resolve similar issues.
To fix this, close all Chrome browsers and open run command (WindowsKey+r)
Enter %USERPROFILE%\AppData\Local\Google\Chrome\User Data\Default\Preferences
Select Ok
Open the Preferences file in NotePad
Select Format > Word wrap
Search for protocol_handler (ctrl + F)
after excluded_schemes, remove everything from the first curly brace to the last curly brace before "rappor"
something like {"afp":true,"asup":false,"data":true,"disk":true,"disks":true,"file":true,"hcp":true,"javascript":true,"mailto":false,"ms-help":true,"news":false,"nntp":true,"shell":true,"snews":false,"vbscript":true,"view-source":true,"vnd":{"ms":{"radio":true}}}
after removing that, save the file
open up Chrome and Actionstep
Attempt to open a doc from the Documents screen